Last updated: August 29, 2026
La Foudre ("we", "our", or "us") operates the La Foudre mobile application and website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
1. Information We Collect
We may collect information that you provide directly to us, including:
- Name, email address, phone number, and profile details
- Account credentials and service preferences
- Booking details, job history, and payment-related information
- Location data when you set service areas or request on-site electrical work
- Communications you send to our support team
We also collect technical data such as device type, operating system, app usage, and log information to improve performance and security.
2. How We Use Your Information
We use the information we collect to provide and improve the La Foudre platform, including connecting clients with electricians, processing bookings, sending notifications, managing accounts, providing customer support, and complying with legal obligations.
3. Sharing of Information
We do not sell your personal information. We may share information with:
- Electricians or clients involved in a booking or job request
- Service providers who help us operate the app (hosting, analytics, payment processing)
- Authorities when required by law or to protect rights, safety, and security
4. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
5. Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal data. You may also withdraw consent where processing is based on consent. To exercise these rights, contact us at info@lafoudreapp.com.
6. Security
We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.
7. Children's Privacy
La Foudre is not intended for children under 16. We do not knowingly collect personal information from children under 16.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Continued use of the app after changes means you accept the updated policy.